Terms & Conditions of Treatment for Mental Health Therapies and Complementary Therapies:



We are committed to the safety of our clients and identifying any risk to them or others.

During our services we may contact GPs or other relevant organisations, such as Social Services, if we believe it falls within our duty of care.

Where possible the reasons for this would be discussed with the client but this may not always be possible in urgent circumstances.

By agreeing to have our services, the client understands and agrees to these terms.


Confidentiality, Ethics and Conduct:

All information regarding services you receive are kept in the strictest confidence and will only be disclosed in the event of safeguarding concerns for our client or others.

There are legal requirements for disclosure in certain specific circumstances (see below):

A client discloses the preparation or commission of an act of terrorism.
A client discloses committing a serious criminal offence, in particular an act that harms themselves another person.
A client who discloses they are engaged in money laundering or the trafficking of narcotics.



We are required by law to keep records of the contact we have with clients and the services provided. These records are stored on a secure computer database and kept confidentially for 7 years after last contact to adhere to the Data Protection & GDPR legislation.

Some questionnaire and demographic data may be used for our audit, but it is not possible to identify individual clients and would not be disclosed to any 3rd party without written consent. By agreeing to our service’s the client will be asked to agree to these terms at assessment.



Payments for our services are invoiced monthly if your arrangement is made directly with Beaumaris Group. Invoices may be paid in person, over the telephone, via direct debit or by post.

It your services are purchased via local authority or Health funding we will invoice them directly for the services you have received.



When an appointment is made, we would require 48 hour’s notice if you wish to cancel.

The full fee may be charged if less than two working days’ notice of cancellation, at the managements discretion.

If you wish to cancel the whole contract and end the service we will require 14 day’s notice.